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TATA AIG travel insurance claims documents

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Thank you for choosing us for your travel / student insurance requirements. We wish you a safe and pleasant trip. Below is the information which will help you when you have to file a claim with TATA AIG travel insurance.

TATA AIG Travel Insurance Review

Sum Insured

USD 50,000/ 100,000/250,000/500,000

Tenure Options

180 days( can be extended for further)

Age of Entry

180 days to 99 years

TATA AIG travel insurance coverage for Covid19

The TATA AIG Travel Guard travel insurance offered by Tata AIG General Insurance Company Ltd offers coverage for medical expenses related to COVID19. Coronavirus related coverage for every insured is available up to the limits mentioned in the Policy Schedule for expenses incurred due to sudden and unexpected Sickness or Accident arising when insured is outside the Republic of India. Coverage in the policy is subject to policy terms & conditions.

  • COVID related expensed are covered up to the Sum Insured according to the plan chosen less any deductible.
  • Covid expenses are covered for plans both with and without Sub Limits up to the eligible policy maximum.

The number of countries that insist on travel medical insurance upon arrival had been increasing over the years even before the COVID pandemic, however this list of countries is now growing rapidly. Several instances of unpaid medical bills by foreigners have caused huge losses to hospitals. This has pushed several governments to insist on travel health insurance for visiting their countries so as to minimize these incidents. This will hugely impact many Indian tourists, corporate executives and students who have deferred their foreign trips due to Covid-19 but will need to travel overseas soon.

Along with proof of travel medical insurance many countries are also implementing Covid testing documents while allowing visitors to their countries. See of the countries that mandate travel insurance with COVID coverage for entry include (this list is fast changing). Schengen countries, Thailand, Dubai, Russia, Qatar, Cambodia....

Exclusions under TATA AIG Covid travel insurance for Coronavirus

  • Expenses related to coronavirus testing are not covered until test reports are positive and leads to inpatient hospitalization.
  • Institutional and Home quarantine expenses are not covered.
  • Expenses incurred by travelers for COVID testing as part of government regulation are not covered.

Covid insurance for international travel »

Does TATA AIG travel insurance cover Covid19?

Yes, TATA AIG travel insurance covers Covid19, if the traveler tests positive for Covid19 and has to receive medical treatment while traveling outside India. Medical expenses for Covid19 including hospitalisation will be covered as part of the eligible accident and sickness medical expenses.

If there are expenses incurred by the traveler for cancelling non-refundable hotel or ticket costs due to a positive covid diagnosis while the traveler is outside India, these expenses will be reimbursed as part of trip cancellation expenses. To be eligible, these non-refundable expenses should be incurred before testing positive for Covid.

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You can buy Travel Guard policy online by using a credit/debit card, direct funds transfer using NEFT or RTGS or by using a cheque

TATA AIG traveler outside India Traveler outside India

Travelers who have already traveled from India and do not have insurance can buy TATA AIG travel insurance online.

TATA AIG travel insurance premium chart TATA AIG Asia Travel Guard premium chart

Calculate the international travel insurance premium for Indian travelers and senior citizens travelling overseas

TATA AIG travel insurance claims TATA AIG insurance claims

In case of Claim or reimbursement of treatment expenses, notify TATA AIG overseas travel insurance.

TATA AIG travel insurance Brochure TATA AIG Asia travel insurance brochure

Download TATA AIG Travel Guard brochure online!

TATA AIG travel plan renewal TATA AIG travel insurance renewal

Travel insurance customers can renew their existing policy online before the exipry date at any time.

Travel insurance TATA AIG benefits

Medical Accident & Sickness Expenses**

Outside India

Documents Required*
  • Overseas Travel Claim form
  • Treating Doctor's report
  • Original Admission/discharge card, if applicable
  • Original Bills/Receipts/Prescription
  • Original X-ray reports/ Pathological/ Investigative reports, if any
  • Copy of passport/Visa with Entry & exit stamp
Claims Procedure
  • Fill in the Claim Form obtained from our Service Center. It is necessary to obtain the attending physician's signature on the Form.
  • Please collect all bills/receipts/invoices.
  • Send all documents to our Claims Office at the address given below.
  • Follow procedure to make a claim for TATA AIG travel insurance
Documents Required*
  • Overseas Travel Claim form
  • Treating Doctor's report
  • Original Admission/discharge card, if applicable
  • Original Bills/Receipts/Prescription
  • Original X-ray reports/ Pathological/ Investigative reports, if any
  • Copy of passport/Visa with Entry & exit stamp
Claims Procedure
  • For any Assistance/Guidance, please contact the Assistance Company immediately at the number given below. Assistance Company will provide all guidance/advise and their decision is final in this regard.
Documents Required*
  • Overseas Travel Claim form
  • Hospital admission/discharge card, if hospitalized
  • Medical Reports/Investigative (coroners / Post mortem) Reports (if conducted)
  • Death Certificate
  • Funeral Certificate along with original bills/receipt towards funeral expenses.
  • Copy of passport/Visa
Claims Procedure
  • For any Assistance/Guidance, please contact the Assistance Company immediately at the number given below. Assistance Company will provide all guidance/advise.
Documents Required*
  • Overseas Travel Claim form
  • Treating Doctor's report
  • Original Admission/discharge card, if applicable
  • Original Bills/Receipts/Prescription
  • Original X-ray reports/ Pathological/ Investigative reports, if any
  • Copy of passport/Visa with Entry & exit stamp
Claims Procedure
  • Fill in the Claim Form obtained from our Service Center. It is necessary to obtain the attending physician's signature on the Form.
  • Please collect all bills/receipts/invoices.
  • Send all documents to our Claims Office at the address given below.
Documents Required*
  • Overseas Travel Claim form
  • Property Irregularity Report (obtained from Airline)
  • Copies of Correspondence with the Airline authorities/Others confirming the loss and details of compensation.
  • Individual list of items in each baggage with approximate cost of each item.
  • Copy of passport/Visa with Entry & exit stamp
Claims Procedure
  • Intimate the airline about your loss and lodge complaint; obtain the PIR Property Irregularity report.
  • Fill in the Claim Form obtained from our Service Center
  • Send all documents to our Claims Office at the address given below.
Documents Required*
  • Overseas Travel Claim form
  • Property Irregularity Report (obtained from Airline)
  • Original bills/receipts/invoices pertaining to expenses incurred/purchases made towards necessary personal effects during the delay period
  • Copy of passport/Visa with Entry & exit stamp
Claims Procedure
  • Obtain confirmation of the delay from the airline.
  • Fill in the Claim Form obtained from our Service Center.
  • Send all documents to our Claims Office at the address given below.
  • NOTE: Baggage delay in the Republic of India is not covered
Documents Required*
  • Overseas Travel Claim form
  • Original Bills of purchases made/ Expenses incurred during the period of delay
  • Copy of Ticket & Boarding Pass
  • Copies of Correspondence with the Airline authorities certifying about the delay
  • Copy of passport/Visa with Entry & exit stamp
Claims Procedure
  • Obtain confirmation of the delay from the airline.
  • Fill in the Claim Form obtained from our Service Center.
  • Send all documents to our Claims Office at the address given below.
Documents Required*
  • Overseas Travel Claim form
  • Medical reports / Death certificate of insured, companion, immediate family member or traveling Companion's Immediate Family Member.
  • Details / supporting documents of amount refunded by common carrier and Hotel.
  • Copy of Ticket and copies of Correspondence with the Airline related to trip cancellation.
  • Copy of passport with Entry & exit.
Claims Procedure
  • Fill in the Claim Form obtained from our Service Center.
  • Send all documents to our Claims Office at the address given below.
Documents Required*
  • Overseas Travel Claim form
  • Details of Circumstances leading to trip curtailment along with supporting documents.
  • Details / supporting documents of amount refunded by common carrier and Hotel.
  • Common Carrier Ticket Cancellation Charges
  • Invoices / Bills of Additional travel expenses, if any
  • Copy of Ticket & Boarding Pass
  • Copy of passport with Entry & exit.
Claims Procedure
  • Fill in the Claim Form obtained from our Service Center.
  • Send all documents to our Claims Office at the address given below.
Documents Required*
  • Overseas Travel Claim form
  • Written confirmation from Police or emergency break down services of the location.
  • Any other documents evidences, like news paper cutting etc. if any.
  • Original Bills and receipts for tickets/ Expenses incurred for additional accommodation during the period of delay.
  • Copy of Ticket & Boarding Pass.
  • Copies of Correspondence with the Airline authorities certifying about the delay.
  • Copy of passport with entry/ exit.
Claims Procedure
  • File a complaint with the local police.
  • Fill in the Claim Form obtained from our Service Center.
  • Send all documents to our Claims Office at the address given below.
Documents Required*
  • Overseas Travel Claim form
  • Copy of new passport
  • Copy of previous passport (if available)
  • Original bills/invoices of expenses incurred for obtaining a new passport
  • Copy of FIR/ Police Report
Claims Procedure
  • File a complaint with the local police.
  • Contact with the Indian Embassy, where ever necessary.
  • Submit all documents to our claims office at the address given below, along with a detailed statement.
Documents Required*
  • Overseas Travel Claim form
  • Correspondence with airline or Hotel for advance booking
  • Original bills and receipts of payment to airline / hotel
  • Copy of Ticket & Boarding Pass
  • Copy of passport with Entry & exit.
Claims Procedure
  • Fill in the Claim Form obtained from our Service Center.
  • Send all documents to our Claims Office at the address given below.
Documents Required*
  • Full statement of the facts in writing along with Witness statements
  • Any other documents relevant to the incident, including Summons, Legal Notice etc.
  • Any other information you would like to share with us.
  • Copy of passport with Entry & exit.
Claims Procedure
  • Inform TATA AIG Claims Dept. immediately (at the address given below) giving full details of the incident.
  • Do not commit any benefit/compensation or enter into any agreement
Documents Required*
  • Overseas Travel Claim form
  • Full statement of the events in writing
  • Airline correspondence (copy of Passenger List etc.)
  • Copy of ticket/ Boarding Pass
  • Copy of passport with entry/ exit
Claims Procedure
  • Fill in the Claim Form obtained from our Service Center.
  • Send all documents to our Claims Office at the address given below.
Documents Required*
for ACCIDENTAL DEATH
  • Personal Accident claim form
  • Original Death Certificate
  • Original/ Attested Post Mortem (if conducted)/ Coroner’s report )
  • Attested copy of FIR/ Police Inquest report, where applicable
  • Copy of Passport/visa
for DISMEMBERMENT
  • Personal Accident claim form
  • Medical/ Investigation/ Lab reports (x-ray etc.)
  • Admission/ discharge card, if hospitalized
  • Attested copy of FIR/ Police Inquest report, where applicable
  • Copy of Passport/visa
Claims Procedure
  • Collect all documents pertaining to the loss including correspondence with Carrier
  • Fill in the Claim Form obtained from our Service Center.
  • Send all documents to our Claims Office at the address given below.
Documents Required*
  • Overseas Travel Claim form
  • Incident details
  • Copy of FIR, Panchanama etc
  • Copy of estimate loss acknowledged by Police
  • Any other documentary evidences, like news paper cutting etc. if any.
Claims Procedure
  • File a complaint with the local police.
  • Fill in the Claim Form obtained from our Service Center.
  • Send all documents to our Claims Office at the address given below.
Documents Required*
  • Overseas Travel Claim form
  • Medical records for the hospitalization of insured/ immediate family members.
  • Copy of Ticket & Boarding Pass.
  • Copy of passport with entry/ exit
Claims Procedure
  • Fill in the Claim Form obtained from our Service Center. It is necessary to obtain the attending physician's signature on the Form.
  • Send all documents to our Claims Office at the address given below.
Documents Required*
  • Overseas Travel Claim form
  • Copy of Medical records for the hospitalization of insured/ immediate family members/ death certificate.
  • Invoice/ receipts of the Tuition fee paid in advance and is non refundable.
  • Letter from institution confirming the interruption.
  • Details of the program (brochure)
  • Copy of Passport/visa.
Claims Procedure
  • Fill in the Claim Form obtained from our Service Center. It is necessary to obtain the attending physician's signature on the Form.
  • Send all documents to our Claims Office at the address given below.
Note:
  1.  * - TATA AIG may call for additional documents/ information as relevant.
  2.  * * - If any hospital does not submit a bill to you for the treatment/service rendered, please intimate our Service Center before you leave the hospital.
  3.  * * * - Direct settlement with the provider may be initiated in case of in-patient hospital treatment, subject to determination of benefits as per terms and conditions of the policy upon submission of all required medical records\ invoices, by the insured.
Note: NRI Online Pvt Ltd markets TATA AIG's various insurance products. However NRI Online Pvt Ltd is not responsible for any claims. Claims are settled directly by the TATA AIG General Insurance Company Limited.

TATA AIG travel insurance claims procedure TATA AIG travel insurance claim form pdf

TATA AIG travel insurance claim - Claims and assistance services

24 hour tata aig travel insurance contact number

   For the America's (USA,Canada .. )
  • 1-866-866-2619 (Toll free within US & Canada)
  • 1-817-826-7017 (reverse charge / collect from other places)
  • Fax : 713-953-7506
  • Email: tata.aig@aig.com
   For rest of the world policies excluding the Americas
   Address for submission of documents

Claims Department,
Tata AIG General Insurance Company Limited.
A-501, 5th Floor, Building No.4, Infinity Park, Gen. A.K. Vaidya Marg, Dindoshi, Malad (East), Mumbai, India - 400097.

   US medical claims

Mail medical claims to:
HYGEIA
Travel Guard Attn: Tata Aig Claims, PI Box 8003, Stevens Point, WI 54481
United health Group Company / The First Health Network.

HYGIA   First Health Network   PHCS

EUROP ASSISTANCE can be contacted on below mentioned Helpline Numbers and E- mail ID

   For Americas Policies
  • Phone: +1-833-440-1575 (Toll free within US and Canada)
  • E-mail (Assistance): tata.aig@europ-assistance.in
   For excluding the Americas Policies
  • Phone: +91 – 022 68227600 (Call back facility available)
  • E-mail (Assistance): ea.tataclaims@europ-assistance.in
   For any query on reimbursement claims, we can be contacted on

Claims Department,

  • Toll Free No.: 1800 119966 from BSNL/MTNL Landline or 1800 22 9966 (only for senior citizen policy holders)
  • E-mail (Assistance):general.claims@tataaig.com

Our TATA AIG Travel Insurance Service Center is equipped to provide you with the necessary guidance in your situation, and will direct you on claims procedure.

Note:

Failure to call this number in respect of Medical Accident & Sickness Claims (Travel) shall invalidate your claim, if any. In case of OPD treatment (where hospitalization is not required), please collect all bills and receipts and file for reimbursement with Tata AIG, Claims Department, at the address mentioned above.

This is a General TATA AIG Travel Insurance checklist of documents, please check for availability of coverage under the policy.

NRI Online Pvt Ltd markets TATA AIG's various insurance products. However NRI Online Pvt Ltd is not responsible for any claims. Claims are settled directly by the TATA AIG General Insurance Company Limited.

Travel insurance from TATA AIG

What does TATA AIG travel insurance cover?


Medical expenses coverage

The plan covers for medical expenses due to accident and sickness while traveling outside India.


Checked baggage loss

Reimbursement for loss of checked in baggage.


Loss of Passport

Coverage for expenses incurred in obtaining a duplicate or new passport.


Sickness Dental Relief

The policy pays for immediate dental treatment occurring due to sudden acute pain during an overseas insured journey.


Personal liability

Compensation for damages to be paid to a third party, resulting from death, bodily injury or damage to property; caused involuntarily by the insured.


Hijacking

In the unfortunate event of the common carrier being hijacked, plan will pay a distress allowance.


Trip Delay

Reimbursement of additional expenses due to trip delay (only if the trip is delayed for more than 12 hours).


Personal Accident

Travel Guard gives worldwide coverage against Accidental Death and Dismemberment while abroad.


Baggage delay

Reimbursement for reasonable expenses incurred for purchase of emergency personal goods due to delay in arrival of checked in baggage while overseas.

Find out more about TATA AIG Travel Guard insurance

faq

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Travel health insurance from TATA AIG

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TATA AIG CITATION

Mr. Jaideep Deorukhkar, Head Travel Services at Tata AIG says "NRIOL has been one of our key partners in India for the past 16 years and has been pivotal in providing Tata AIG customers an opportunity to purchase their TATA AIG travel insurance online".

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