TATA AIG Overseas Travel Cancellation Procedure

 Cancelling a TATA AIG Travel Insurance before the policy start date

• The insured is expected to inform NRIOL and an E mail should be sent by the insured requesting the cancellation.
• He/she should furnish policy number or schedule number in the E mail.

 TATA AIG travel insurance cancellation after the policy start date

• Proof should be sent that the insured has not travelled overseas.
• Photo copy or Scan copy of all the pages (including empty pages) of the passport should be sent to us(insurance@nriol.com).
• There is no pro-rata refund after the start of the policy coverage.

 Refund Policy

If there is a duplicate transaction, or if the customer does not want the insurance policy and informs us before we issue the policy, then the entire transaction amount will be refunded to the customer’s credit/debit card.

However, if we have already issued a policy and then the customer wants to cancel the transaction, we will refund the amount by reducing the Rs 300/- transaction cost. The refund amount will be mailed to the customer by cheque. Please note that customers are eligible for refund only before the insurance policy start date.

Please Note

1. In both the cases there will be a Rs 300/- cancellation charges.
2. The refund cheque will be sent to the Indian mailing address mentioned in the policy by post/courier.
3. The insured is not eligible to request for cancellation of an active policy with which he/she travelled overseas.
4. Please note that there is no refund on the overseas travl policies in case of an early return to India.

Note:

• AIG IS (AIG International Services Inc.) - Assistance company in Americas (USA, Canada ...)
• AIG Travel Assist - Assistance company outside Americas (Europe, Asia, Australia ...)

Tata aig health insurance USA: To ensure quality health care in America, TATA AIG has partnered with UnitedHealth Group, one of the leading Health Care providers in the United States. This gives our travel insurance from India to USA customers access to United Healthcare network of hospitals and physicians in USA.