TATA AIG Travel insurance Claims Procedure

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Welcome to the Tata AIG insurance family. We thank you for choosing TATA AIG for your Travel Insurance needs and wish you a safe and pleasant trip! Please review the following flow chart, which will help you in the event of any admissible loss, accident or sickness.

TATA AIG travel insurance
Call: 080-4110 1026

TATA AIG Travel Insurance Review

Sum Insured
USD 50,000/ 100,000/250,000/500,000
Tenure Options
180 days( can be extended for further)
Age of Entry
180 days to 99 years

Travel insurance for Coronavirus CovidTATA AIG travel insurance coverage for Covid19

The TATA AIG Travel Guard travel insurance offered by Tata AIG General Insurance Company Ltd offers coverage for medical expenses related to COVID19. Coronavirus related coverage for every insured is available up to the limits mentioned in the Policy Schedule for expenses incurred due to sudden and unexpected Sickness or Accident arising when insured is outside the Republic of India. Coverage in the policy is subject to policy terms & conditions.
  • COVID related expensed are covered up to the Sum Insured according to the plan chosen less any deductible.
  • Covid expenses are covered for plans both with and without Sub Limits up to the eligible policy maximum.

The number of countries that insist on travel medical insurance upon arrival had been increasing over the years even before the COVID pandemic, however this list of countries is now growing rapidly. Several instances of unpaid medical bills by foreigners have caused huge losses to hospitals. This has pushed several governments to insist on travel health insurance for visiting their countries so as to minimize these incidents. This will hugely impact many Indian tourists, corporate executives and students who have deferred their foreign trips due to Covid-19 but will need to travel overseas soon.

Along with proof of travel medical insurance many countries are also implementing Covid testing documents while allowing visitors to their countries. See of the countries that mandate travel insurance with COVID coverage for entry include (this list is fast changing). Schengen countries, Thailand, Dubai, Russia, Qatar, Cambodia....

Exclusions under TATA AIG Covid travel insurance for Coronavirus

  • Expenses related to coronavirus testing are not covered until test reports are positive and leads to inpatient hospitalization.
  • Institutional and Home quarantine expenses are not covered.
  • Expenses incurred by travelers for COVID testing as part of government regulation are not covered.
TATA AIG covid insurance for international travel

Does TATA AIG travel insurance cover Covid19?

Yes, TATA AIG travel insurance covers Covid19, if the traveler tests positive for Covid19 and has to receive medical treatment while traveling outside India. Medical expenses for Covid19 including hospitalisation will be covered as part of the eligible accident and sickness medical expenses. If there are expenses incurred by the traveler for cancelling non-refundable hotel or ticket costs due to a positive covid diagnosis while the traveler is outside India, these expenses will be reimbursed as part of trip cancellation expenses. To be eligible, these non-refundable expenses should be incurred before testing positive for Covid.
TATA AIG travel insurance
medical check up
No medical check up
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How to File a Claim with Tata AIG Health Insurance?

TATA AIG Travel Insurance Process for Cashless Settlement

Planned Hospitalization

Phone
Registration with AIG IS / AIG Travel Assist / United Healthcare Network within 4 hours.
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Validation
After Verifying coverage with Tata AIG, AIG IS / AIG Travel Assist / United Healthcare places guarantee of payment within 3 - 4 hours.
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Hospital
After treatment, customer has to pay only the deductible.

Emergency Conditions

patient
Insured admitted should submit the policy schedule to the hospital.
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Phone
Registration with AIG IS / AIG Travel Assist / United Healthcare within 4 hours.
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Validation
After Verifying coverage with Tata AIG, AIG IS / AIG Travel Assist / United Healthcare places guarantee of payment within 3 - 4 hours.
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Hospital
After treatment, customer has to pay only the deductible.
Note:
  • AIG IS (AIG International Services Inc.) - Assistance company in Americas (USA, Canada ...)
  • AIG Travel Assist - Assistance company outside Americas (Europe, Asia, Australia ...)

Tata aig health insurance USA: To ensure quality health care in America, TATA AIG has partnered with UnitedHealth Group, one of the leading Health Care providers in the United States. This gives our travel insurance from India to USA customers access to United Healthcare network of hospitals and physicians in USA.

TATA AIG travel insurance claims documents TATA AIG travel insurance claim form pdf

TATA AIG travel insurance India, TATA AIG international travel insurance

TATA AIG international travel insurance

buy TATA AIG travel insurance How to buy TATA AIG insurance?

You can buy Travel Guard policy online by using a credit/debit card, direct funds transfer using NEFT or RTGS or by using a cheque.

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TATA AIG traveler outside India Traveler outside India

Travelers who have already traveled from India and do not have insurance can buy TATA AIG travel insurance online.

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TATA AIG travel insurance premium chart TATA AIG Travel Guard premium chart

Calculate the international travel insurance premium for Indian travelers and senior citizens travelling overseas.

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TATA AIG travel insurance claims TATA AIG insurance claims

In case of Claim or reimbursement of treatment expenses, notify TATA AIG overseas travel insurance.

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TATA AIG student travel insurance Brochure TATA AIG travel insurance brochure

Download TATA AIG Travel Guard brochure online!

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TATA AIG travel plan renewal TATA AIG travel insurance renewal

Travel insurance customers can renew their existing policy online before the exipry date at any time.

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TATA AIG travel insurance claim process, Travel Guard insurance claim

   For the America's (USA,Canada .. )
  • 1-866-866-2619 (Toll free within US & Canada)
  • 1-817-826-7017 (reverse charge / collect from other places)
  • Fax : 713-953-7506
  • Email: tata.aig@aig.com
   For rest of the world policies excluding the Americas:
   Address for submission of documents:
Claims Department,
Tata AIG General Insurance Company Limited.
A-501, 5th Floor, Building No.4, Infinity Park, Gen. A.K. Vaidya Marg, Dindoshi, Malad (East), Mumbai, India - 400097.
   US medical claims
Mail medical claims to:
HYGEIA
Travel Guard Attn: Tata Aig Claims, PI Box 8003, Stevens Point, WI 54481
United health Group Company / The First Health Network.
HYGIA   First Health Network   PHCS

EUROP ASSISTANCE can be contacted on below mentioned Helpline Numbers and E- mail ID.

   For Americas Policies:
  • Phone: +1-833-440-1575 (Toll free within US and Canada)
  • E-mail (Assistance): tata.aig@europ-assistance.in
   For excluding the Americas Policies::
  • Phone: +91 – 022 68227600 (Call back facility available)
  • E-mail (Assistance): ea.tataclaims@europ-assistance.in
   For any query on reimbursement claims, we can be contacted on:
  • Toll Free No.: 1800 119966 from BSNL/MTNL Landline or 1800 22 9966 (only for senior citizen policy holders)
  • E-mail (Assistance):general.claims@tataaig.com

Our TATA AIG Travel Insurance Service Center is equipped to provide you with the necessary guidance in your situation, and will direct you on claims procedure.

Note:

Failure to call this number in respect of Medical Accident & Sickness Claims (Travel) shall invalidate your claim, if any. In case of OPD treatment (where hospitalization is not required), please collect all bills and receipts and file for reimbursement with Tata AIG, Claims Department, at the address mentioned above.

This is a General TATA AIG Travel Insurance checklist of documents, please check for availability of coverage under the policy.

NRI Online Pvt Ltd markets TATA AIG's various insurance products. However NRI Online Pvt Ltd is not responsible for any claims. Claims are settled directly by the TATA AIG General Insurance Company Limited.

What does TATA AIG travel insurance cover?

  • Medical expenses coverage
    • The plan covers for medical expenses due to accident and sickness while traveling outside India.
  • Checked baggage loss
    • Reimbursement for loss of checked in baggage.
  • Loss of Passport
    • Coverage for expenses incurred in obtaining a duplicate or new passport.
  • Sickness Dental Relief
    • The policy pays for immediate dental treatment occurring due to sudden acute pain during an overseas insured journey.
  • Personal liability
    • Compensation for damages to be paid to a third party, resulting from death, bodily injury or damage to property; caused involuntarily by the insured.
  • Hijacking
    • In the unfortunate event of the common carrier being hijacked, plan will pay a distress allowance.
  • Trip Delay
    • Reimbursement of additional expenses due to trip delay (only if the trip is delayed for more than 12 hours).
  • Personal Accident
    • TravelGuard gives worldwide coverage against Accidental Death and Dismemberment while abroad.
  • Baggage delay
    • Reimbursement for reasonable expenses incurred for purchase of emergency personal goods due to delay in arrival of checked in baggage while overseas.

Find out more about TATA AIG Travelguard insurance

faq

Travel insurance FAQ's

Answers to FAQ related to TATA AIG Travel Medical Insurance for visitors from India.
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TATA AIG Travel insurance customer care information for Indians travelling overseas. Know more

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Senior travelers up to the age of 90 years can opt for TATA AIG Travel insurance coverage.

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You can find different sections of insurance types here.

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Krishnamachari

Thank you team for setting these claims so quickly. Indeed Kudos to you particularly

& to Tata AIG for having such motivated people like you to serve them & as befitting to all Tata Companies known for the highest ethical standards. I am prompted to sing hosannas in the name of Tatas as I myself served from 1959 till my retirement from Tata Steel in 1996 & we are all guided by J N Tata's ideals translated into actual practice. May you and your fellow colleagues continue to practice this ideal.

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Ashwin

Thanks a lot for the speedy response and sending me the policy pdf.

This is very useful and will be helpful for my parent's travel. I really liked the quick customer service and very happy with the response.

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Soham

Thank you very much for your amazing service and response.

I am really satisfied with the service and support of NRIOL. This is the second time I have benefited from the excellent service of NRIOL. I would surely recommend NRIOL to anyone looking to buy insurance for travelling abroad.

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Mr. Vikas Bagai, Head Travel Services at Tata AIG says "NRIOL has been one of our key partners in India for the past 16 years and has been pivotal in providing Tata AIG customers an opportunity to purchase their TATA AIG Travel insurance online".

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