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Reliance student travel insurance

Reliance Travel Insurance Customer Care

Buy Reliance travel care policy online
Plan Type

Single Trip Plans

Destination
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No. of Travelers
Date of Birth
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or age years
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Start Date
End Date
Days
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After purchase we will send the policy to your number

Reliance Travel Insurance
  • Type of claim Documents required Procedure
    Medical Accident & Sickness Expenses (Outside India)
    • Claim form
    • Doctor’s report
    • Original Admission / discharge card
    • Original Bills / Receipts / Prescription
    • Original X-ray reports / Pathological / Investigative reports
    • Copy of passport / Visa with Entry & exit stamp
    • Please contact our Service Center at the number given in the annexure and obtain a Claim Form from them and fill in. It is necessary to obtain the attending physician’s signature on the Form.
    • Please collect all bills / receipts / invoices
    • Send all documents to our Service Centre at the address given below.
    Loss of Baggage
    • Claim form
    • Copies of Baggage Tags
    • Copies of Correspondence with the Airline authorities / Others about loss of checked baggage
    • Property Irregularity Report (obtained from Airline)
    • Details of compensation received from Airlines / Other authorities, if any
    • Intimate the airline about your loss and lodge complaints
    • Claim Form can be obtained from our Service Center.
    • Fill in the Claim Form and send all documents to our Service centre at the address given below
    Delay of Baggage
    • Claim form
    • Copies of baggage tags
    • Copies of Correspondence with the Airline authorities certifying about the delay
    • Property Irregularity Report (obtained from Airline)
    • Original bills / receipts / invoices pertaining to expenses incurred / purchases made during the delay period
    • Obtain confirmation of the delay from the airline
    • Claim Form can be obtained from our Service Center.
    • Fill in the Claim Form and send all documents to our Service centre at the address given below
    Trip Delay/ Cancellation/ interruption/ missed connection
    • Claim Form
    • Please attach confirmation from the airlines, clearly mentioning the scheduled arrival time and the actual arrival time
    • Copies of Correspondence with the Airline authorities certifying about the delay
    • If trip is cancelled or interrupted due to medical reasons then provide medical reports and doctors statement
    • If trip is cancelled or interrupted due to employment reason, then termination letter from the company shall be submitted
    • If due to other insured events, police report confirming the incident shall be submitted
    • In case the cancellation or interruption is owing to the sickness, injury or death of a traveling companion, the original tickets of the insured and the traveling companion indicating travel to the same destination for the same dates needs to be submitted
    • All the bills / receipts of reasonable additional expenses incurred and / or proof of cancellation charges levied by the carriers shall be submitted.
    • Claim Form can be obtained from our Service Center.
    • Fill in the Claim Form and send all documents to our service centre at the address given above.
    Loss of Passport
    • Copy of new passport
    • Copy of previous passport (if available)
    • Original bills / invoices of expenses incurred for obtaining a new passport
    • Copy of FIR/ Police Report
    • File a complaint with the local police
    • Contact with the Indian Embassy, where ever necessary
    • Submit all documents to our Service centre at the address given above.
    Personal Liability
    • Full statement of the facts in writing
    • Witness statements
    • Any other documents relevant to the incident, including Summons, Legal Notice etc.
    • Any other information you would like to share with us
    • Inform our service provider immediately giving full details of the incident.
    • Do not commit any benefit / compensation or enter into any agreement.
    • Submit all documents to our Service centre at the address given above, along with a detailed statement
    Hijack
    • Full statement of the events in writing
    • Claim Form
    • Airline correspondence (copy of Passenger List etc.)
    • Copy of ticket/ Boarding Pass
    • Claim Form can be obtained from our Service Center.
    • Fill in the Claim Form and send all documents to our Service centre at the address given above
    Accidental Death & Dismemberment
    • Claim form
    • Original Death Certificate,
    • Copy of FIR / Police inquest report/Coroners report
    • Copy of Post Mortem report.
    • Dismemberment Case:
      • Copy of treatment papers along with No. 1 &3 above
    • Collect all documents pertaining to the loss including correspondence with Carrier and send to our Service Centre at the address given below.
    • Claim Form can be obtained from our Service Center.
    Financial Emergency Assistance
    • Date of loss
    • Copy of FIR / Police Report
    • File a complaint with the local police
    • Submit all documents to our Service centre at the address given above, along with a detailed statement
    Bail Bond
    • Provide the court order stipulating the required amount as bail bond
    • Police report
    • File a complaint with the local police
    • Contact with the Indian Embassy, where ever necessary.
    • Submit all documents to our Service centre at the address given above, along with a detailed statement
    Sponsor Protection
    • Provide medical reports, doctor’s statement giving the details of the sponsor and cause of death certificate of the sponsor
    • Medical statements from relations / spouse will not be accepted
    • Inform our service provider immediately giving full details of the incident.
    • Submit all documents to our Service centre at the address given above, along with a detailed statement
    Compassionate Visit
    • Provide Medical reports and certificate from the doctor confirming hospitalization of the insured, reason of hospitalization and duration of hospitalization
    • Doctor’s statement specifically stating the need for an attendant
    • Inform our service provider immediately giving full details of the incident.
    • Submit all documents to our Service centre at the address given above, along with a detailed statement
    Study Interruption
    • Provide Medical reports, statement from the treating doctor and eath certificate as a proof of the reason of study interruption
    • Medical statements from relations or spouse will not be accepted
    • Provide receipts of the university fees paid
    • Inform our service provider immediately giving full details of the incident.
    • Submit all documents to our Service centre at the address given above, along with a detailed statement
  • Information required to initiate a claim

    • Your Contact numbers
    • Policy Number
    • Name of Injured person
    • Date & Time of Loss
    • Location of loss
    • Nature of accident ( if any)
    • Nature of injury / sickness
    • Place & contact details of insured.
  • In case of any requirement for emergency assistance whilst abroad, please contact the toll free helpline numbers given below

    Originating Country Dialed Number
    USA 1 833 742 6673 (ITFS)
    Canada 011+800-99441111
    United Kingdom, Netherlands, Belgium, Italy, Norway, Poland, New Zealand, Portugal, Malaysia, China, Taiwan, Sweden, Austria, Czech Republic, Denmark, France, Hungary, Germany, Spain, Swizterland, South Africa, Argentina, Philippines 00+800-99441111
    Singapore 00+1800-99441111
    Australia 0011+800-99441111
    Greece 86002038017 (ITFS)
    Japan 001-010+800-99441111 and 010+800-99441111
    Hong Kong 001+800-99441111 and 006+800-99441111
    Thailand 001+800-99441111
    Isreal 00+800-99441111 and 014+800-99441111
    In case any country no. is not listed above then you may call (chargeable) +91 22 67347843 and +91 22 67347844
    Claims Tollfree Within India 1 800 209 5522
    Claims Landline +91 22 67347843 and +91 22 67347844
    Claims Fax +91 22 6734 7888
  • Procedure to file the claim documents

    All claim documents as per the document checklist to be sent to the office of our service provider, Europ Assistance India Pvt. Ltd

    Address: Claims Department
    Europ Assistance India, Star Hub Bldg. No 2, 7th Floor, Near ITC Maratha Hotel, Sahar, Andheri (E), Mumbai – 400 059, Maharashtra, India reliance@europ-assistance.in
    • On receipt of the intimation, claim form and document checklist will be sent within 24 hrs.
    • Claim processing within 7 (seven) working days from the receipt of complete claim documents.

    Note: Working days excludes, Saturday/ Sunday and all public holidays.

Customers Testimonials

Reliance Citation

Mr. Arvind Naaz , Chief Marketing Officer - RGICL (Reliance General Insurance Co. Ltd) says NRIOL being a key partner has helped provide a quick, convenient & efficient service through portal to Reliance General Insurance customers.