Niva Bupa Heartbeat Family Floater Health Insurance

More Reasons to choose Heartbeat

  • We process your claim directly and not via third party
  • Tax saving under Section 80D of the Income Tax Act
  • We assure you renewability for life without any extra loadings based on your claim
  • No waiting period for accident hospitalisation
  • No specific waiting period for insured up to 45 years of age
  • We cover costs incurred towards Emergency Ambulance
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Niva Bupa Health Insurance review

Niva Bupa Health Insurance
Sum Insured
2 lacs - 300 lacs options available
Tenure Options
1 year
Claims Incurred Ratio *
54.00%
Claims Settlement Ratio **
85.96%
List of Network Hospitals
4,500+ hospitals
Number of Policies issued *
696,107
Number of Lives Covered *
54,33,000
Maximum Family Floater Coverage
Self, Spouse + 4 dependent children
* As per IRDAI report for 2018-19   |   ** As per NL25 data published on the Insurance Company website

Niva Bupa Niva Bupa Heartbeat Family Floater insurance plan details

Key reasons to choose "Heart Beat" health insurance plan

  • Comprehensive Cover - We provide cover ranging from 5 lacs to 1 crore.
  • Comprehensive Hospitalisation Coverage - Coverage of medical expenses 60 days prior and 90 days post hospitalisation
  • Cashless Claims Processing - We process cashless claims within 30(1) minutes upon approval at over 7600 network hospitals.
  • Loyalty Benefits(2) - Increase your sum insured by 10% of existing base Sum Insured each year.
  • Health Check-up(3) - Your health is precious so we offer comprehensive health check ups or diagnostic tests.
  • Cover for Maternity & New Born Child(4) - We cover maternity expenses as well as first year vaccination for a new born baby under family floater & family first plans
  • Coverage outside hospital - Pharmacy & diagnostic services
    Domiciliary treatment coverage as prescribed by a medical practitioner.
    Emergency assistance services like medical referral, air ambulance, medical repatriation, compassionate visit, etc.
  • Inpatient Treatment for HIV/AIDS - We indemnify the expenses incurred by the Insured Person for Inpatient treatment for HIV / AIDS and mental illness.
  • Additional Coverage for Platinum customers - International treatment for specified illnesses(5)
    Covers OPD treatment
    Covers second medical opinion(6)
    Covers emergency medical evacuation & hospitalisation for medical emergencies (in and outside India)
  • Alternative Treatments - Coverage of alternative treatments including homeopathy and ayurveda
  • Freelook Period - In case you are not satisfied with policy terms and conditions you may cancel it within 15 days of receipt of policy, 30 days in case the policy has been sold through distance marketing and is for a term of 3 years or more.
Plan Details Gold Plan Platinum Plan
Base Sum Insured (in Rs) 5 lacs, 7.5 lacs, 10 lacs, 15 lacs, 20 lacs, 30 lacs, 50 lacs 15 lacs, 20 lacs, 50 lacs, 1 Cr (100 lacs)
Inpatient care Covered up to Sum Insured Covered up to Sum Insured
Room rent Covered up to Sum Insured (except for Suite or above room category) Covered up to Sum Insured
Pre-Hospitalization Medical Expenses (60 days) Covered up to Sum Insured Covered up to Sum Insured
Post-Hospitalization Medical Expenses (90 days) Covered up to Sum Insured Covered up to Sum Insured
Alternative Treatment Covered up to Sum Insured Covered up to Sum Insured
Day Care Treatment Covered up to Sum Insured Covered up to Sum Insured
Domiciliary Hospitalization Covered up to Sum Insured Covered up to Sum Insured
Maternity Benefit (4)(Covered Upto) Rs 40,000, Rs 60,000, Rs 70,000, Rs 75,000, Rs 80,000, Rs 1,00,000, Rs 1,00,000 Rs 120,000, Rs 160,000, Rs 200,000, Rs 200,000
New Born Baby (covered uptill the end of Policy Year) (4) Covered up to Sum Insured Covered up to Sum Insured
Vaccination of the new born baby Covered until new born baby completes one year, vaccinations as per defined list
Living Organ Donor Transplant Covered up to Sum Insured Covered up to Sum Insured
Emergency Ambulance Network Hospital : Covered up to Sum Insured
Non-network Hospital : Covered up to Rs 2,000 per event
Re-fill benefit Reinstate up to base Sum Insured. Applicable for same & different illness as well
Pharmacy and diagnostic services Available through empanelled service provider
HIV / AIDS Covered up to Rs 50,000 Covered up to Rs 50,000
Emergency assistance services (only within India) Covered up to Sum Insured Covered up to Sum Insured
Mental disorder treatment Covered up to Sum Insured (sub-limit of Rs 50,000 applicable on few conditions)
Loyalty Additions Increase of 10% of expiring Base Sum Insured in a Policy Year; maximum up to 100% of Base Sum Insured
Health Check-up (per Insured Person) (3) Annual, Tests covered up to worth Rs 1,250 Annual, Tests covered up to worth Rs 1,875 Annual, Tests covered up to worth Rs 2,500 Annual, Tests covered up to worth Rs 2,500 Annual, Tests covered up to worth Rs 2,500 Annual, Tests covered up to worth Rs 2,500 Annual, Tests covered up to worth Rs 2,500 Annual, tests covered up to worth Rs 3750 Annual, tests covered up to worth Rs 5,000 Annual, tests covered up to worth Rs 5,000 Annual, tests covered up to worth Rs 5,000
OPD Treatment and Diagnostic Services Not Applicable Covered up to Rs 15,000 Covered up to Rs 20,000 Covered up to Rs 35,000 Covered up to Rs 50,000
Child Care Benefits (Vaccinations for children up to 12 years including one consultation for nutrition and growth during the visit for vaccination) Not Applicable Covered up to Sum Insured (As per defined list)
Emergency Medical Evacuation Not Applicable Covered up to Sum Insured ( for worldwide excluding USA, Canada & India)
Emergency Hospitalization Not Applicable Covered up to Sum Insured ( for worldwide excluding USA, Canada & India)
Specified Illness Cover (5) Not Applicable Covered up to Sum Insured ( for worldwide excluding USA, Canada & India)
Second Medical Opinion Not Applicable Covered, One opinion per Insured Person per Specified Illness / planned Surgery / Surgical Procedure
Modern Treatments Covered up to Sum Insured (sub-limit applicable on few conditions)
Optional Benefits
Hospital Cash (8) Rs 3,000/day Rs 6,000/day
Personal Accident cover (for insured aged 18 years & above on individual basis) Personal Accident cover will be equal to 5 times of base Sum Insured; subject to maximum of 50 lacs
Critical illness cover (for insured 18 years & above on individual basis) Critical illness cover will be equal to base Sum Insured; subject to maximum of 10 lacs
e-consultation Unlimited tele / online consultations
Premium Waiver One time premium waiver if the Policyholder (who is also an Insured Person) dies or suffers from specified illness
Enhanced Geographical Scope for International coverage Not Applicable USA & Canada included for ‘Emergency Medical Evacuation', 'Emergency Hospitalization' & 'Specified illness cover'
Claim cost sharing options
Co-payment a. If you select Zone 2, then 20% co-payment will apply for treatment in Mumbai (including Navi Mumbai & Thane), Delhi NCR, Kolkata & Gujarat State
b. Options of 10% and 20% co-payment
Options of 10% and 20% co-payment
(1) Niva Bupa processes pre- authorization within 30 minutes for all active policies, subject to receiving all documents and information(s) upto Niva Bupa’s satisfaction. The above commitment does not include pre-authorization settlement at the time of discharge or system outage.
(2) Refer Loyalty Additions in product benefit table for details.
(3) If the Policy is Renewed with Us without a break or if the Policy continues to be in force for the 2nd Policy Year in the 2 year Policy Period (if applicable).
(4) subject to a continuous coverage of 24 months of that Insured Person since the inception of the first Policy which offers Maternity benefit with Us. New Born child cover is provided only where maternity claim is payable.
(5) Covered for 9 specific illnesses for treatment abroad as per plan.
(6) for specific illnesses & planned surgeries.
(7) Tax benefits are subject to changes in tax law. Please consult your tax advisor for more details.
(8) Hospital Cash - Minimum 48 hrs of continuous hospitalisation required. Maximum coverage offered for 30 days/policy year/insured person. Payment made from day one subject to hospitalization claim being admissible.

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