Niva Bupa Claims procedure

Cashless Claims	Reimbursement Claims
Step 1: Get admitted to any one of the network hospitals.	Step 1: In case of hospitalization intimate within 48 hours of your admission in a network or non-network hospital. After getting admitted pay directly to the hospital.
Step 2: Use your cashless health card and any photo ID card for authentication.	Step 2: On discharge, please ensure you collect all relevant documents, invoices, medical reports and discharge certificate from the hospital in originals.
Step 3: After the validation, submit the pre-authorisation form to the company.	Step 3: Send these documents and the completely filled and signed claim form to the company, along with your valid ID proof and age proof.
Step 4: Claim settlement department will review and provide confirmation to the Network Hospital by fax or E-mail and also send you a text message and an E-mail confirming the same within 4 hours.	Step 4: Claim settlement department will review your claim request and accordingly will approve, query or reject the same (as per policy terms & conditions).
Step 5: The claim will be settled(as per policy terms & conditions) with the hospital after completion of all formalities.	Step 5: The claim will be settled (as per policy terms & conditions) and re-imburse the approved amount.