TATA AIG Health Insurance - Claims Procedure

Please contact our 24-hour Toll Free Call Center on 1-800-11-9966. Please intimate the Call Center as soon as a claim occurs, in order for us to provide you prompt and effective assistance.
Please have the following information ready when you call the Call Center:
  • Your Contact numbers
  • Policy Number
  • Name of Injured person (s.no. in the schedule of the policy)
  • Designation and grade of the person and since when he is covered under the policy
  • Date & Time of Loss
  • Location of accident
  • Nature of accident
  • Nature of injury
  • Place & contact details where insured person may be visited (home/hospital)
The following is a general check list of documents required for processing your claim:

Hospital Cash / Medical Benefit Claims

  • Claim Form
  • Attending Doctor's report
  • Hospital discharge card/ proof of hospitalization with details of treatment.
  • Bills with prescriptions
  • Pathological Reports/ X-rays, X-ray Reports.

Weekly Benefit Claims

  • Claim form
  • Attending Doctor's Report
  • Disability Certificate from the Doctor, if any
  • Investigation /Lab reports (x-rays &reports etc.)
  • Original Admission/discharge card, if hospitalized
  • Employers Leave Certificate, with grade/designation
  • Details of salary-Latest Salary Certificate.

Death Claims

  • Claim form
  • Attending Doctor's report
  • Original Death Certificate
  • Original / Attested Post Mortem / Coroner's report
  • Attested copy of FIR / Panchanama
  • Police Inquest report, where applicable
We may request for additional documents, if required, depending on the case.
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