TATA AIG WelIsurance Online

Tata AIG Wellsurance Quote Request

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WelIsurance plan eligibility

  • Buy TATA AIG wellsurance TOP UP health plan for your medical needs.
  • Plans available in varients like TATA AIG wellsurance Family, TATA AIG wellsurance executive and TATA AIG wellsurance woman
  • Get covered with comprehensive health insurance plan from TATA AIG.
  • On completing the payment, policy will be issued and sent to you
  • The hard copy of the policy will be couriered to your Indian address

TATA AIG WelIsurance Insurance plan details

  • Features
  • Family
  • Woman
  • Executive

Features of TATA AIG WelIsurance Insurance

  • No medical tests required: Customers can buy and renew TATA AIG health insurance (TATA AIG Wellsurance) plan without providing any medical reports
  • Original bills are not required for claims settlement: Admissible health insurance claims are reimbursed by submitting the photocopy of relevant medical bills. In theory a customer having a health insurance cover from other company can submit original bills to that company and get his claims settled and also claim under TATA AIG health insurance plan by submitting the photocopy of the same bills which he has submitted to the other health insurance company.
  • Specified Critical illness cover: If the policy holder is diagnosed of any one of the 11 critical illness specified in the policy schedule, TATA AIG health insurance pays you upto the policy maximum
  • Funds for Children education: In case of accidental death or total disability of the bread winner, TATA AIG health insurance provides funds for the children's education.
  • Cashless Hospitalization in over 3000 hospitals : TATA AIG health insurance provides cashless hospitalization Within the provider network
  • Claims Free Discount: Offers 5% non-cumulative discount on the premium to be paid for renewing if there are no claims in the previous years.
  • Income tax benefit under section 80D: A customer holding a TATA AIG health insurance can avail income tax benefit under section 80D
  • Renewal for Life: TATA AIG health insurance plan can be renewed for life.
  • Wellsurance plans work like any other top up health insurance plan / add on health insurance plan.

Wellsurance Family

Tata AIG wellsurance family pays special attention to each member of your family, to prevent unexpected emergencies from affecting your financial health. From higher daily cash cover if a family member is admitted to the ICU to children's education benefit, this policy does more than just care for your family's health.
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Wellsurance Woman

TATA AIG wellsurance Woman looks beyond her health insurance needs and ensures her wellbeing.
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Wellsurance Executive

Tata AIG wellsurance executive goes beyond what health insurance policies do, and is designed to take care of the busy executive and his wellbeing.
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Tata AIG health insurance claims

Claim related information:

For any claim related query, intimation of claim and submission of claim related documents, you can contact Your TPA through:
  • Name of TPA : Family Health Plan Insurance TPA Ltd (FHPL)
  • Website : www.fhpl.net
  • Email
  • Toll Free
    • 1800-425-4033
    • 040- 23552899 (for Senior Citizens)
  • Fax : +91-40-23541400
  • Submit claim
    • Claims Department, Family Health Plan Insurance (TPA) Ltd, Srinilaya – Cyber Spazio Suite # 101,102,109 & 110, Ground Floor, Road No. 2, Banjara Hills, Hyderabad, 500 034.

Procedure for Reimbursement of medical expenses

  • The TPA (Third Party Administrator) must be informed no later than 7 days of completion of such treatment, consultation or procedure using the Claim Intimation Form.
  • Please send the duly signed claim form and all the information/documents mentioned therein to your designated TPA within 15 days of the occurrence of the Incident. Please refer to claim form for complete documentation.
  • If there is any deficiency in the documents/information submitted by the insured, the TPA will send the deficiency letter within 7 days of receipt of the claim documents.
  • On receipt of the complete set of claim documents, Tata AIG will send the payment for the admissible amount, along with a settlement statement within 30 days.
  • The payment will be sent in the name of the proposer.
(Note: Payment will only be made for items covered under your policy and upto the limits therein.)

Procedure to avail cashless treatment

  • For any emergency Hospitalisation, the designated TPA must be informed no later than 24 hours after hospitalization.
  • For any planned hospitalization, kindly seek cashless authorization from the designated TPA atleast 48 hours prior to the hospitalization.
  • TPA will check your coverage as per the eligibility and send an authorization letter to the provider. In case there is any deficiency in the documents sent, the same shall be communicated to the hospital within 6 hours of receipt of documents.
  • Please pay the non-medical and expenses not covered to the hospital prior to the discharge.
  • In case the ailment /treatment is not covered under the policy a rejection letter would be sent to the provider within 6 hours.
(Note: n Insured person is entitled for cashless coverage only in our empanelled hospitals.)

Grievance redressal procedure

Tata AIG is committed to extend the best possible services to the insured. However, if you are not satisfied with our services and wish to lodge a complaint, please call our 24X7 Toll free number 1800266-7780 or 022-66939500 (toll number) or 1800 22 9966 (For Senior Citizens) or you may email to the customer service desk at customersupport@tataaig.com.
After examining the issue and subsequent closure, Tata AIG will send our response within 10 days from the date of receipt of the complaint by them. In case the resolution is likely to take a longer time, we will inform you of the same through an interim reply.
Escalation level 1
In case you do not receive a resolution within 10 days or if the resolution still does not meet your expectations, you can write to manager.customersupport@tataaig.com . After analysing the matter internally and subsequent closure, we will send our response within a period of 8 days from the date of receipt at this email id.
Escalation level 2
In case you do not receive a resolution within 8 days or if the resolution still does not meet your expectations, you can write to Head - Customer Services at head.customerservices@tataaig.com . After examining the matter, we will send you our final response within 7 days from the date of receipt of your complaint on this email id.
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