If there is a duplicate transaction, or if the customer does not want the insurance policy and informs us before we issue the policy, then the entire transaction amount will be refunded to the customer’s credit/debit card.
However, if we have already issued a policy and then the customer wants to cancel the transaction, we will refund the amount by reducing the Rs 300/- transaction cost. The refund amount will be mailed to the customer by cheque. Please note that customers are eligible for refund only before the insurance policy start date.
TATA AIG TRAVEL CANCEL PROCEDUREWant to cancel your policy?
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