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Mr. Khalid Sohail, Head Travel Services at Tata AIG says "NRIOL has been one of our key partners in India for the past 5 years and has been pivotal in providing Tata AIG customers an opportunity to purchase their Travel policies online".
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TATA-AIG Overseas Travel Insurance - Claims Procedure
Welcome to the Tata AIG family! We thank you for choosing us for your Travel Insurance needs and we wish you a safe and pleasant trip! We invite your attention to the following flow chart, which will help you in the event of any admissable loss, accident or sickness.
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Process for Cashless Settlement
Planned Hospitalisation |
Emergency Conditions |
Register with
AIG IS/ISOS* prior
to hospitalisation |
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After verifying coverage with Tata AIG.
AIG IS/ISOS* places
Guarantee (GOP)
within 3-4 hours |
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After treatment customer
leaves after paying deductible |
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Insured is admitted after
displaying policy schedule |
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Registration with
AIG IS/ISOS*
within 4 hours |
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After verifying coverage with Tata AIG.
AIG IS/ISOS* places
Guarantee (GOP)
within 3-4 hours |
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After treatment customer
leaves after paying deductible |
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* AIG IS (AIG International Services Inc.) - Assistance company in Americas
ISOS (International SOS) - Assistance company outside Americas
24 hour assistance contact:
1. For the Americas Policies
Direct Dial : 713-260-5519
Toll Free : 1-866-866-2619
Fax : 713-953-7506
E-mail : tata.aig@aig.com
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Address for submission of documents:
Claims Department,
Tata AIG General Insurance Company Limited.
Ahura Centre,4th Floor, 82,
Mahakali Caves Road,
Andheri (East), Mumbai, India - 400093.
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2. For rest of the world policies excluding the Americas:
Phone: 0091-11–4189 8860
Fax: 011–4189 8801
E-mail : delhi.tata-aig@internationalsos.com
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Our Service Center is equipped to provide you with the necessary guidance in your situation, and will direct you on claims procedure.
Note: Failure to call this number in respect of Medical Accident & Sickness Claims (Travel) shall invalidate your claim, if any. In case of OPD treatment (where hospitalization is not required), please collect all bills and receipts and file for reimbursement with Tata AIG, Claims Department, at the address mentioned above.
This is a General checklist of documents, please check for availability of coverage under the policy.
For general claims procedure click here!
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