Thank you very much for sending me the Policy Schedule. I am really impressed with the prompt and courteous service rendered. I do appreciate the add on service of collecting the cheque at the door steps. Incidentally, when I came to know about the inadvertent error in the travel dates your staff took prompt action, got it endorsed and taken a print out using my computer instantly. This is the way to go and merits recognition.
I would like to provide feedback on my experience with your customer service agents, who helped me in getting my request taken care and questions clarified. The service provided is truly world class service, which you usually do not find in India (Sorry to say this, but I wanted to be blunt). Very well appreciated and hope every customer of you will get the same sort of service.
Thank you NRIOL Customer Support Team for supporting me through out this transaction. I was nervous about the error but you made sure that i got the form and the exact price. Right from providing information two weeks ago, till i made this decision, thank you for handholding me. Hope the trip goes well, but atleast we are prepared with the senior's travel insurance. Your conversation skills, and empathy made my experience highly satisfactory. You are hardworking so i am sure you will be successful.
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